How to Help KP Grow

Good things happen when more members join Kaiser Permanente.

Kaiser Permanente and our unions gain strength and stability. Good jobs become more available and secure. More people in our communities benefit from KP’s affordable, quality care.

And all KP employees can help make those things happen.

For example, the Labor Management Partnership and KP’s sales and marketing organization work together in unique ways to build KP health plan membership. Thanks to their efforts, in 2014:

• 125,000 KP members joined or stayed with the health plan.
• 100,000 KP members or potential members got letters from their local unions encouraging them to select KP during open enrollment.
• KP union ambassadors reached 20,000 potential KP members at worksite, community and union events in five regions.

Workers tell their story

In addition, thousands of KP workers, managers and physicians in unit-based teams win and keep KP members by delivering great care and service every day.

Louise Casa是一名执业护士，也是UFCW Local 400成员和大西洋中部各州的工会大使，她说，所有的工人都有故事可以讲述，是什么让KP成为一个更好的提供和获得护理的地方。

她说:“我与大家分享我作为一个重视工会工人及其想法的伙伴关系的一部分的经历。”“我谈到我们以单位为基础的团队工作，以改善护理、解决问题和改善工作流程为目标。社区的人们对UBT的过程非常感兴趣。”

What you can do

Everyone has a role to play in helping Kaiser Permanente grow and retain its membership. It starts with the work we do every day to serve members and patients:

• Deliver the best member experience. If you know someone is a new member, take an extra minute to explain how things work.
• Encourage members to sign up for kp.org. Surveys show that members who sign on are more likely to stay with Kaiser Permanente.
• Look for ways to improve work processes or cut waste, to help keep KP affordable for the people we serve.