Help Video
How to Find UBT Basics on the LMP Website
LMP Website Overview
How to Find How-To Guides
This short animated video explains how to find and use our powerful how-to guides
How to Find and Use Team-Tested Practices
Does your team want to improve service? Or clinical quality? If you don't know where to start, check out the team-tested practices on the LMP website. This short video shows you how.
How to Use the Search Function on the LMP Website
Having trouble using the search function? Check out this short video to help you search like a pro!
How to Find the Tools on the LMP Website
Need to find a checklist, template or puzzle? Don't know where to start? Check out this short video to find the tools you need on the LMP website with just a few clicks.
Interest-Based Problem Solving (classroom, web-based)
Course description
基于利益的问题解决方案为劳动管理伙伴提供了一种使用非对抗性过程来解决问题的方法。这个培训项目提供了基于兴趣的四步解决问题的过程的指导，以及一个模拟练习，让参与者有机会实践这个过程。
Path to Performance
Levels 1, 2
Duration
- 4 hours (classroom)
- 30 minutes (online)
Who should attend
People engaged in problem solving at the unit-based team level up to regional Labor Management Partnership committees should attend this training, along with any union and management staff members working on issue resolution and corrective action. Job categories who can take this class are labor, management and physician members of a unit-based team, Labor Management Partnership and unit-based team consultants, improvement advisers and Union Partnership Representatives.
Get the Tools
Starting from a place of interests rather than positions can feel like an unfamiliar way to solve problems. Use these tools to augment the training and become proficient in this process.
