Charmaine Morales and Suzanne Delaney of UNAC/UHCP at the final round of 2015 national bargaining in Manhattan Beach, California.
How we bargain our National Agreements is as important as what we bargain. We use an interest-based problem-solving approach. This is a collaborative approach to solving problems that strives to meet the most critical needs of all parties. It also aims to preserve — and improve — workplace relationships and partnership. It’s not about “giving in,” but rather is a process to negotiate differences amicably and reach results that will be lasting and durable.
传统的对抗性议价通常始于双方各自表明自己的立场。相比之下，基于利益的谈判始于各方讨论他们的需求是什么。双方在一个问题上共同努力，探索各种选项，并找到符合关键利益的解决方案。这种共同拥有的感觉为成功地执行该协定铺平了道路。这种方法也打开了合作解决问题的大门——而不是竞争或妥协——并导致创造性的、互利的解决方案。
Interest-based bargaining works best when both sides share information, focus on key issues, listen actively, are open to different options and trust one another. We’ve found that this approach addresses the needs of union members and helps the organization improve performance — which ultimately benefits our health plan members and the communities we serve.
Learn more about the2015 Coalition National Agreementand the2018 Alliance National Agreement.